Digital asset investment risk notice

To create a safe digital asset investment environment, we inform you of the risks of holding or trading any digital asset as follows.

Risk of sharp price fluctuations

Due to the 24/7 nature of the global digital asset market, digital assets not only change in value in real time due to demand and supply, but also fluctuate significantly higher than the real asset trading market, which can result in losses from price fluctuations at any time.
Prices are vulnerable to fluctuations that may happen due to changes in monetary policies, such as issuance and distribution of digital assets, and can also be affected by further external factors including regulatory policies such as laws and taxation or the global economic environment. Digital asset investments should therefore be made at the customer’s own discretion and responsibility under full awareness of the risks.

Risk of unproven asset transactions

Digital assets are inherently attributable to the lack of central institutions and states that ensure their value and certitude, and are often verified by specific participants or experts.
Without strict and thorough verification, digital assets are vulnerable to technical issues and security risks that can cause unexpected price fluctuations and delistings.

Risks from changes in law, taxation, and policy

Digital assets have not yet been given its own legal status, and therefore no legal remedies are in place for asset loss with procedural protections varying from country to country.
In addition, the legal status of a digital asset may change at any time, may become subject to taxation, or become unstable depending on the policies and regulations of each country stipulating the legal responsibilities and limitations of the company providing or developing the corresponding digital asset.
Clients are responsible for ensuring a clear understanding of the taxation policies and how their digital assets are defined and regulated by the jurisdiction or government.

Risks of the digital asset network

(1) Digital assets are a collection of electronic data over the internet, and unlike legal currency issued by the state or government, there are no established legal parties to ensure the assets digital value, offer a tangible physical value, or guarantee legal remedy in case of loss.

(2) Most digital assets have a verification process in the blockchain network that authenticates whether the transfer of the asset is valid at the time of deposit/withdrawal. When depositing/withdrawing digital assets, the transferred asset may not be approved until the verification process is complete and therefore may not be immediately reflected on the corresponding balance.

Risks due to transaction system instability

(1) WhaleHeart operates funds through major global exchanges. If the exchange in use is not able to provide normal services due to unexpected errors, hacking dangers, user congestion, service maintenance, or other external factors, customers may suffer loss from trade instability or theft.

(2) WhaleHeart prohibits any fiat currency transactions, and customer assets are only transferred to the digital asset address designated by the client. If the exchange or wallet provided by the client experiences problems related to the Information and Communication Networks and the Information Processing Systems or other external factors such as changes in regulatory policies, transactions may be temporarily suspended to cause asset loss.